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Laura McFadden, CUDE, CUCE

Compliance Services,
Mountain West Credit Union Association

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Contact Details

Mountain West Credit Union Association
650 S Cherry St Ste 920
Denver, CO
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Area of Expertise - Finance

  • Bank Secrecy Act
  • Branch/Product/Member Profitability
  • Business Continuity Planning

Area of Expertise - HR & Training

  • Employee Development and Training
  • Leadership Development/Succession Planning
  • Performance Management
  • Recruitment/Onboarding/Retention

Area of Expertise - Lending

  • Ancillary Debt Protection Products (Warranty, GAP, CPI, CLD/DC)
  • Auto Lending
  • Collections & Recoveries
  • Consumer Lending
  • Lending Regulations & Compliance
  • Sales Culture & Cross Selling

Area of Expertise - Marketing & Business Development

  • Branch Merchandising & Design
  • Budgeting & Process (for Marketing)
  • Employee / Internal Marketing
  • Incentive Plan - Marketing & Business Development

Area of Expertise - Operations, Sales & Service

  • Branch Management
  • Call Centers
  • Facilities Management
  • Gift/Stored Value Cards
  • Incentive Systems & Programs
  • Operations Compliance
  • Overdraft Protection/Courtesy Pay Programs
  • Sales Management/Sales & Service Culture Development
  • Shared Branching